-All reservations online must be confirmed with total payment.
-Combo discounts for many courses and special prices for SUP Yoga, SUP Fitness and SUP Pilates 6-week sessions are only applicable for bookings made by phone. No refund of the difference will be made if the booking is made online.
-We require a 50% deposit for Trainings (Paddle Canada and SUP Yoga), the rest of the amount is required 30 days before the beginning of the training.
CANCELLATION OR MODIFICATION POLICY
-More than one week (7 days) before the activity: possibility to reschedule your course to another available date free of charge. In case of a cancellation of the booking, a 20% fee will be applied.
-Less than 7 days prior to the activity: no changes possible and no refund will be issued.
-For trainings (Paddle Canada and SUP Yoga), more than one month (30 days) before the activity: possibility to reschedule your course to another available date free of charge. In case of a cancellation of the booking, a 20% fee of the total amount of the training will be applied.
-The cancellation policy also applies to changes made regarding the quantity of participants, to late arrivals and non-completed courses.
-No current recovery may be made for courses held at the UQAM pool unless cancellation is made from KSF.
-No refund will be issued in case of rain.
-In case of a cancellation made by KSF (water quality or storms) you may be reimbursed or move your course to another available date of your choice.