POLICIES 2017-03-16T07:20:11+00:00

RESERVATION POLICY

-All reservations online must be confirmed with total payment.

-Combo discounts for many courses and special prices for SUP Yoga, SUP Fitness and SUP Pilates 6-week sessions are only applicable for bookings made by phone. No refund of the difference will be made if the booking is made online.

CANCELLATION OR MODIFICATION POLICY

-More than one week (7 days) before the activity: possibility to reschedule your course to another available date free of charge. In case of a cancellation of the booking, a 20% fee will be applied.

-Less than 7 days prior to the activity: no changes possible and no refund will be issued.

-The cancellation policy also applies to changes made regarding the quantity of participants, to late arrivals and non-completed courses.

-No current recovery may be made for courses held at the UQAM pool unless cancellation is made from KSF.

-No refund will be issued in case of rain.

-In case of a cancellation made by KSF (water quality or storms) you may be reimbursed or move your course to another available date of your choice.