POLICIES 2017-03-30T17:21:04+00:00

RESERVATION POLICY

-All reservations online must be confirmed with total payment.

-Combo discounts for many courses and special prices for SUP Yoga, SUP Fitness and SUP Pilates 6-week sessions are only applicable for bookings made by phone. No refund of the difference will be made if the booking is made online.

-We require a 50% deposit for Trainings (Paddle Canada and SUP Yoga), the rest of the amount is required 30 days before the beginning of the training.

CANCELLATION OR MODIFICATION POLICY

-More than one week (7 days) before the activity: possibility to reschedule your course to another available date free of charge. In case of a cancellation of the booking, a 20% fee will be applied.

-Less than 7 days prior to the activity: no changes possible and no refund will be issued.

-For trainings (Paddle Canada and SUP Yoga), more than one month (30 days) before the activity: possibility to reschedule your course to another available date free of charge. In case of a cancellation of the booking, a 20% fee of the total amount of the training  will be applied.

-The cancellation policy also applies to changes made regarding the quantity of participants, to late arrivals and non-completed courses.

-No current recovery may be made for courses held at the UQAM pool unless cancellation is made from KSF.

-No refund will be issued in case of rain.

-In case of a cancellation made by KSF (water quality or storms) you may be reimbursed or move your course to another available date of your choice.




Vente de fin de saison: 10% à 50% de rabais sur notre boutique en ligne! / End of the season sale: 10% to 50% on our online shop!shop.ksf.ca
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