SPECIAL COVID-19 MEASURES

SPECIAL COVID-19 MEASURES

KSF Montréal is happy to host you this summer despite the current sanitary situation. However, we had to take several mesures to protect our employees’ health and our clients’ safety.

We invite you to learn about those measures before you come and see us. Some of those measures will inevitably create extra delays, and we greatly appreciate your patience and your collaboration.

CURRENT SITUATION IN OUR DIFFERENT LOCATIONS

SURF SHOP – Special measures in place at the surf shop

  • If you have one of the known SYMPTOMS of Covid-19, if you have TRAVELED outside of Canada in the last 14 days, or if you have been in CLOSE CONTACT with someone who has symptoms or that has travelled outside of Canada in the last 14 days, YOU CANNOT ENTER THE KSF SURF SHOP AT TIME TIME. You can still shop online at https://shop.ksf.ca.
  • MANDATORY: WASH YOUR HANDS WHEN YOU ARRIVE.
  • NO GROUPS OF COUPLES, one (1) client per family/couple/group.
  • MAXIMUM TWO (2) CLIENTS at a time inside the shop.
  • Clients must RESPECT SOCIAL DISTANCING of 2 meters at all time as much as possible.
  • Wearing a FACE MASK is strongly recommended.
  • We strongly encourage the use of CONTACTLESS PAYMENTS, but we will accept cash money if necessary.
  • Please avoid UNNECESSARY MANIPULATIONS of the products. Our staff is here to help and counsel you.

RENTALS – Special measures regarding equipment rental

Gradual re-opening scheduled for June 1st at noon
Lockers and changing rooms are CLOSED!

  • If you have one of the known SYMPTOMS of Covid-19, if you have TRAVELED outside of Canada in the last 14 days, or if you have been in CLOSE CONTACT with someone who has symptoms or that has travelled outside of Canada in the last 14 days, YOU CANNOT RENT EQUIPMENT AT THIS TIME.
  • MANDATORY: HAND WASHING.
  • MAXIMUM ONE (1) CLIENT at a time, except one parent with kids.
  • Clients must RESPECT SOCIAL DISTANCING of 2 meters at all time as much as possible.
  • We strongly encourage the use of CONTACTLESS PAYMENTS, but we will accept cash money if necessary.
  • The rental equipment is disinfected before and after each use. This creates some delays. We thank you for your patience.
  • Our locker rooms and lockers are closed. Please anticipate a mean to change clothes if necessary, as well a place to stow your belongings. Our team will not be able to keep or guard your things.

LESSONS & EXCURSIONS – Temporarily suspended

Special Measures:

  • PAYMENT: If you have not paid for your lessons when you booked it, you will be able to pay on arrival. If you wish to pay ahead of time, please call us and we’ll send you a link with a payment page.
  • HEALTH: Our priority is to protect our employees’ health and to help you respect the current sanitary and hygene recommendations in place in Québec. Your instructor will give you all the specific instructions at the beginning of your lessons. It is very important to respect a physical distance of 2 meters as much as possible during your visit at KSF, as well as all the posted signs.
  • CHANGING ROOMS & LOCKERS: We are unable to give you access to our changing rooms or our lockers at time time. Please plan ahead. For exemple, arrive wearing a bathing suit under your clothes, so you can simply put a wetsuit on top. Please leave all unneccessary items at home or in your vehicule. Bring only a card to pay for any extra rentals such as wetsuit rentals.
  • ÉQUIPEMENT: All of our equipements are washed after each use.
  • INSTRUCTEURS: All our instructors ahave received training specific to the current situation.
  • MASQUES/VISIÈRES: It is forbidden to wear a face mask or shield when on the water, as this increases the chances of drowning. If you are not comfortable with this, you won’t be able to take your lesson at this time. Please contact us to postpone of cancel your lesson. If your lessons includes a transport (ex: SUP Discovry or SUP Adventure), you will have to wash your hands before and after the transport, and you will have to wear a mask inside the vehicle. Please bring your own mask.

KSF DAY CAMP – Postponed until summer 2021

It’s with some sorrow that we had to postpone our KSF Day Camp and Specialized Surf Day Camp until next summer. We had to take to this difficult decision because of the uncertainty amongst partners that are essential to the proper operation of the Day Camp, as well to our limited ability to respect all the sanitary measures in our installations.

We are sorry for the inconveniences this may cause you. All the parents that had already booked a camp have been or will be contacted shortly.

Parents will still be able to come enjoy the river with their kids, thanks to our stand-up paddleboard rentals in our flat water bassin, starting on June 1st.

What’s more, we hope to be able to give lessons later this summer, including our Family SUP Introduction class. Stay tuned by following our facebook page.

The entire KSF Team wishes you a great summer, especially to the little ones. Stay strong, stay positive, et we’ll see you on the water next summer.

THANK YOU FOR HELPING US PROTECT OUR STAFF.